Tuesday 14th July – South Island SH1 Flooding Delays Update 

State Highway 1 at Kaikoura remains closed and is currently expected to reopen in the afternoon of Wednesday 15th July.

This is affecting some freight moving into and out of Christchurch from the North of the road closure, and delivery delays are expected while the road remains closed.

For updates on individual courier items, please click here for track and trace.

Thursday 9th July - Weather Conditions Challenging in the South Island 

Major flooding has caused issues on a number of roads throughout the South Island.

This has resulted in linehaul delays both on the roads and also with inter-island ferries.  Ferry delays and cancelations mean 2-day road freight and Dangerous Goods have been impacted and will take a number of days for full recovery and final-mile delivery.

We are moving freight via alternative routes and where possible via air.

For updates on individual courier items, please click here for track and trace.

The below links will provide you with specific information on your local area.

• Waka Kotahi NZ Transport Agency: Road Closures
• MetService Weather Warnings and Watches
• Civil Defence: National Emergency Management Agency

Please see Network Dashboard for more information.

Please consider the possibility of delays for any perishable / cold chain or time sensitive items moving into; through; out of weather impacted areas.

Tuesday 7th July (4pm) - South Island SH1 Flooding Delays

Major flooding has closed State Highway 1 north and south of Kaikoura.

As a result, significant delays are expected for 2-day road freight moving through the affected area. Services into and out of Kaikoura are currently unavailable while road access remains closed.

Some freight is being moved via alternative routes where possible, however, delays may continue into tomorrow depending on road conditions and reopening timeframes.

For updates on individual courier items, please click here for track and trace.

Please consider the possibility of delays for any perishable / cold chain or time sensitive items moving into; through; out of weather impacted areas.

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Tuesday 7th July - South Island - Harsh Weather Conditions

Harsh weather continues in the South Island.

For any areas that are severely impacted, safety will be the primary consideration for all pick-ups and deliveries.  In some areas collections and deliveries may be impossible.

For updates on individual courier items, please click here for track and trace.

Please consider the possibility of delays for any perishable / cold chain or time sensitive items moving into; through; out of weather impacted areas.

Monday 6th July (8.45am) - Lower South Island - Harsh Weather Conditions

- There are multiple roads closed around the Dunedin and Mosgiel areas.

- A significant deluge striking Otago means flooding, evacuations and road closures from Dunedin to Oamaru.

-  Snow and ice causing delays into Twizel, Tekapo, Central Otago and Queenstown and delays due to flooding In Dunedin, Oamaru and the wider Waitaki District.

- More heavy rain, severe gales and snow are forecast to impact on the lower South Island through to Tuesday (Red heavy rain warning is in place for coastal Dunedin and Clutha - and an orange heavy snow warning is in place throughout Otago and parts of Southland).

- The strong, cold southeast flow building over the lower South Island is due to head north, with parts of Canterbury and Marlborough under an orange rain warning for 26 hours from 4pm Monday.

For any areas that are severely impacted, safety will be the primary consideration for all pick-ups and deliveries.  In some areas collections and deliveries may be impossible.

For updates on individual courier items, please click here for track and trace.

The below links will provide you with specific information on your local area.

• Waka Kotahi NZ Transport Agency: Road Closures
• MetService Weather Warnings and Watches
• Civil Defence: National Emergency Management Agency

Please see Network Dashboard for more information.

Please consider the possibility of delays for any perishable / cold chain or time sensitive items moving into; through; out of weather impacted areas.

Monday 29th June - New Plymouth Service Intermittent Delays (State Highway 3 Awakino Gorge)

Awakino Gorge roading is unstable and there have been ongoing closures and restrictions.

Minor delivery delays into/out of New Plymouth are likely to continue - full recovery seems unlikely in the short term.

For updates on individual courier items, please click here for track and trace.

Friday 6th March - Lower Hutt Depot remains closed for customer pick-up; drop-offs; cash sales

Storms in February resulted in considerable damage to our Lower Hutt premises. The reception area remains closed and will not be opened until all roofing iron is safely in place.

Our couriers are able to operate safely out of the depot area - courier pick-ups and deliveries resumed on 20 February. 

If you do not have an account, but need to send an item (that a courier can pick-up from you)... please use our Send a Parcel service.

As at June 2026 work on the Gorge continues to create a 30-45 minute delay...

Monday 19th Jan - Slight delays into and out of Gisborne Region / Large slips in the Waioweka Gorge (SH2)

Large slips in the Waioweka Gorge (north of Gisborne) mean that inbound and outbound linehaul runs will need to be diverted (this may result in slight delays for courier items which would usually be moved via SH2 north of Gisborne).

It appears that it will be a number of weeks before this route is accessible. 

Click on this link for more detailed information from the NZTA.

Tracking your items

For updates on individual courier items, please click here for track and trace.

Please view our Network Status Dashboard for the latest Branch and Area Status Levels.