Due to the lower concentration of receivers in residential delivery zones, or density, compared to business delivery zones there is many extra costs that are incurred to delivery to these areas.  

As online shopping increases so does the number of deliveries to home addresses. That is why Pass the Parcel is a key service provided by New Zealand Couriers. It provides a robust, dedicated solution that's specifically targeted to making residential deliveries, using the latest technology and the strength of the country's largest courier network. 

What is a Residential Delivery Zone?

A ‘residential delivery’ is considered by us to be a delivery to a low-density delivery zone that includes, but is not limited to, residential homes, businesses operating from residential homes, and businesses that are surrounded by residential homes.

How do I know if an address is classed as Residential?

Simply go to our Address Checker and type in the address you want to find out about. 

How long does it take for a parcel to arrive at a Residential address?

For a parcel that is bound for a residential address, allow until the end of the next business day fo it to arrive from time it is picked up by one of our couriers.

Do I have do anything differently for Residential deliveries?

One Residential Delivery ticket is required to be attached to any parcel bound for a residential address. 

If you accidentally send an item to a residential delivery zone without a Residential Delivery ticket attached we will do our best to still deliver it, but an underticketing fee will be charged to your account to make up for the difference in cost.