Tracking Items You're Receiving

Find out how to track and trace your parcel and estimate the delivery time with New Zealand Couriers

Missed Delivery & Redelivery Options

Find out more if you want to avoid missing a delivery or redeliver a package

Delivery Issues

Information and FAQs about regular, unusual, missing, lost and damaged deliveries

Receiving in Rural & Residential Zones

Find out more details about deliveries to rural/non-urban and residential addresses

Delivery Services

Find out some additional information about the delivery services when using New Zealand Couriers

Receiving Parcel Notifications

Find out more about receiving Parcel Notifications for a parcel to keep updated at each step of the parcel journey